Privacy Policy

Privacy Policy – Inner Gap

Last updated: January 2026

1. Introduction

Inner Gap ("we", "us") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use and protect information when you use the Inner Gap application.

2. What Data We Collect

Depending on how you use the app, we may collect:

a. Information you provide

Account details (such as email address or username)

User inputs during conversations (prompts, questions, reflections)

Preferences related to app usage

b. Automatically collected data

Device and usage data (such as app version, interaction timestamps)

Technical data necessary for app functionality and security

We do not intentionally collect special categories of personal data such as medical or health data.

3. Use of AI & User Input

Inner Gap uses AI technology to generate responses.

User inputs may be processed by AI systems to generate replies.

Conversations are generated automatically and are not reviewed by humans by default.

We do not claim to analyse emotions, mental health or psychological states.

User inputs may be temporarily stored to:

Enable conversation continuity

Improve system performance and reliability

Ensure safety and misuse prevention

4. Purpose of Processing

We process personal data only for legitimate purposes, including:

Providing and operating the app

Improving user experience and functionality

Ensuring security and preventing misuse

Complying with legal obligations

We do not sell personal data to third parties.

5. Legal Basis (GDPR)

Processing of personal data is based on one or more of the following:

Performance of a contract (providing the app)

Legitimate interests (improving and securing the service)

User consent, where required by law

6. Data Sharing

We may share limited data with:

Technical service providers (e.g. hosting, infrastructure, AI providers)

Only when necessary to deliver the service

Under contractual agreements ensuring data protection and confidentiality

Data is never shared for advertising or profiling purposes.

7. Data Retention

We retain personal data only as long as necessary for:

The purposes described in this policy

Compliance with legal obligations

Conversation data may be anonymized or deleted periodically.

8. Your Rights

Under applicable data protection laws, you have the right to:

Access your personal data

Request correction or deletion

Object to certain processing activities

Request data portability, where applicable

Requests can be submitted via the contact details below.

9. Data Security

We take appropriate technical and organizational measures to protect personal data against:

Loss

Misuse

Unauthorized access

However, no system can guarantee absolute security.

10. Children

Inner Gap is not intended for use by children under the age of 16.

We do not knowingly collect data from minors.

11. Changes to This Policy

This Privacy Policy may be updated from time to time.

Continued use of the app after changes indicates acceptance of the updated policy.

12. Contact

For privacy-related questions or requests, contact:

Inner Gap

info@innergap.ai

SabDev B.V.

The Netherlands